Shipping policy

Shipping Policy

At Branded Originals, every product is custom-made to order. Below you’ll find important information regarding production timelines, shipping methods, and delivery expectations.

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Production Time

All items are made from scratch and typically ship within 3–5 weeks from the date of final artwork approval and payment confirmation.

• Orders requiring pre-production samples may take longer.

• Rush service is available on select products for an additional fee (subject to approval).

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Shipping Methods

We ship via trusted carriers including UPS, FedEx, DHL, and USPS, depending on destination and order size.

• Shipping speed is based on the selected method at checkout.

• Tracking information will be provided once your order ships.

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Shipping Locations

We ship to all 50 U.S. states.International shipping is available for select customers; please contact us for details.

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Shipping Costs

Shipping costs are calculated based on order weight, destination, and method selected. In some cases, shipping may be quoted separately after order placement.

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Delays & Disruptions

While we strive to meet delivery targets, delays due to weather, customs, or carrier-related issues are out of our control. Branded Originals is not liable for late deliveries once items leave our facility.

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Lost or Damaged Packages

If your shipment is lost or arrives damaged:

• Notify us within 3 business days of receipt.

• Include your order number and tracking number.

• We’ll assist in filing a claim and determining next steps, which may include a remake or credit.

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Contact Us

For questions about shipping or to request a special shipping arrangement, email sales@brandedoriginals.com.